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Your Best Customer Service Experience?
Started by Johnyne Hoyes in NEPA CSC Meetings Apr 18.
Customer Service Training
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Supervisor of Telemarketing
Started by Karla Porter in Jobs Oct 5, 2011.
Blog Posts
Preemptive Crisis Management 101
Posted by Karla Porter on April 26, 2012 at 7:39pm 0 Comments 1 Like
Creating a culture of Empowerment & Accountability is an evolution not a revolution
Posted by Karla Porter on April 13, 2012 at 9:45am 1 Comment 0 Likes
Today's Presentation by Paula and Sharon from Telerx
Posted by Elena Kilpatrick on April 12, 2012 at 4:30pm 3 Comments 3 Likes
Welcome
NEPA Customer Service Consortium (NEPA CSC) members are professionals from organizations in northeastern Pennsylvania dedicated to world-class customer service. Our quarterly programs focus on timely, relevant topics like customer experience, training, corporate culture, technology, talent strategy, and more, presented by leaders in their industries.
We hope you'll be inspired to brainstorm, blog and network in our online community and attend our events.
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© 2012 Created by Karla Porter.
